Digital Commerce Sustenance and Production Support Services

The shift from on-premises to SaaS has opened a new window of opportunities but has made it very challenging for organizations to keep pace with changing technology, budgets, quality standards and accelerate time-to-market.

The speed of technology shrinks the lifecycle of products. But those who have invested in products and platforms that are reaching maturity still expect to see new features and a data-driven experience. To meet those expectations, you need to work with an experienced and proven product sustenance partner.

e-Zest helps ISVs, B2B, and B2C enterprises address these challenges by merging its global experience of working across industry-specific digital commerce projects. We leverage our technology expertise to support the creation and transformation of digital commerce products and platforms. We help our customers manage product support, sustenance, and growth.

e-Zest offers digital commerce sustenance and production support services that free up client resources by taking ownership of platform enhancements, quality issues, SLA-based customer support, platform migration, and marketing.

How we do it?

We offer the following digital commerce sustenance and production support services:

• New platform development - With a focus on cloud-based multi-tenant operations and Service Oriented Architecture (SOA)
• Re-architecting - Re-inventing legacy products to next-gen technology stacks, comprising assessment, transformation, change management and end-of-life support for legacy platforms
• Product sustenance - Conceptualize, transform, customize to extend product life, enhance revenue and customer retention
• Product support - Support mature products across customer and enterprise software