Microsoft CRM Customization

e-Zest’s Microsoft CRM 3.0 and 4.0 customization services are specifically designed for maximum flexibility and low total cost of ownership for clients. With e-Zest’s expertise in Microsoft CRM platform, you can easily and affordably meet business and industry-specific needs for mid-market companies.

Customization provides an opportunity to bend the generic Microsoft CRM platform as per specific requirements that are very unique to client business. It helps clients in personalizing their copy of Microsoft CRM.

e-Zest offer customized Microsoft CRM services for clients to get tailored forms and views. This offers understanding of current situation to create their own workflows that gets triggered at the occurrence of a particular event or activity. e-Zest can add custom fields to input data into the system that is specific to industry or business. Also, clients can get templates customized for mail merge, e-mail, knowledge base articles, and quotes, to ensure systematic content management and consistent customer messaging.

e-Zest can configure to shape the application to fit business processes and modify business management settings to map organizational structures, including departmental, management, and team structures, protect your information making it accessible to authorized users only through user roles and access rights.

e-Zest can customize Microsoft CRM to allow automation of business processes by setting up and modifying rules. e-Zest can also enhance the value of your Microsoft CRM system by writing extensions and add-ons for it. You can also integrate your CRM to talk to other business applications and third-party business solutions through Microsoft CRM’s rich environment for advanced customizations, open application programming interfaces (APIs), comprehensive Software Development Kit (SDK), and Microsoft BizTalk Server 2002.
Talk to our experts at info@e-zest.com today to know more