Usability Testing

Usability is a crucial aspect that needs to be looked after throughout the life of the software. The e-Zest usability testing strategies produce tangible and measurable results.

The evaluation methods employed here include – usability testing, inspection and inquiry. A systematic mode of observation of actual users working on an application is adopted by us.

The e-Zest Benefits:

• Increased pace of learning and decreased user task time & errors
• Increased job satisfaction
• Benefits of web usability including- increased sales, increased traffic & improved user productivity and features usage.
• A profiled community of participants is leveraged – those who are committed to delivering unbiased high quality feedback.
• Companies can tailor their virtual focus groups by age, gender, location etc. with the e-Zest global community
• Work done in close coordination with the in-house departments of the company
• Faster and cheaper development of applications since only relevant functionality is produced and effective designs can be identified.
• With e-Zest you are encouraged to view the product as user friendly, intuitive and quick. This results in customer retention.
• Provides an enhanced customer experience by integrating disparate technologies
• Model based testing approach to capture requirements effectively
• Automatic generation of scenarios/tasks for heuristic review & usability testing
• Hybrid user research and sourcing to improve overall usability
• Intellectual Property (IP) tools and frameworks
• A team of experts to execute eye capturing techniques & software
• Proprietary accessibility software which is helpful in early detection and correction of accessibility issues.
• Continuous post production monitoring.
• Usability testing is performed at various levels ranging from that of a novice to that of an expert.
• The experts at e-Zest analyze your applications’ usability based on proven Human Computer Interaction (HCI) principles and test for: Ease of use, navigation time for completion and errors.

The e-Zest services include:

Usability Surveys: This is handy for any company as it allows it to create its own cases, surveys, submit them to a chosen group and then analyze the results through a secure, online platform.

Usability Audits: Our experts create, administer and analyze detailed usability surveys.

At e-Zest keeping in mind the critical function of the application/software, post implementation, a very stringent module is followed ensuring that the usability testing here goes beyond that of only operation features and procedures but encompasses the compliance of features with the final product and the end users as well. With the 3 pronged approach of e-Zest – your company can meet challenges gain effective solutions and derive maximum benefits!