Non-Profit & Government

Helping you adopt a digital first mindset

Non-profit and government organizations are key players in development efforts worldwide. Despite their significance, they are home to legacy systems. While these legacy systems are not very efficient, these organizations tend to hold on to them due to established processes and protocols. This leads to wastage of resources, lack of agility, inefficient programs and poor collaboration.

However, to stay relevant and move with the times, Digital Transformation is key. In order to improve the lives of citizens and stakeholders, it is a must for these organizations to change from the ‘Legacy’ approach to a ‘Digital’ approach. Digital Transformation delivers organizational agility, improved efficiency and better outcomes.

e-Zest helps in the strategic utilization of IT to digitally transform organizations in this sector. Digital transformation helps stakeholders with better engagement and optimizes digital governance. By mitigating risks and transforming traditional practices to new-age digital initiatives, we help create new opportunities for your business.

How e-Zest helps

e-Zest helps non-profits and government organizations with strategic utilization of IT to achieve digital transformation in the following areas:

Stakeholder Engagement: We help citizens and other stakeholders engage closely with you and your organization. We build solutions that provide easy access to your to information on various services. Our solutions are designed to improve your strategic communication, relationship-building, collaborations and partnerships.

Digital products and services: To convert your traditional paper-based practices to digital initiatives, you need to transform existing processes. We help you achieve this vision. Our services enable you to do better with paperless offices and digitized services.

Supply chain management: e-Zest helps you create a flexible supply chain based on the best practices. We combine latest technology solutions to ensure that you collaborate better with your suppliers and partners for aligned distribution and reduced lead time. We ensure that your supply chain processes are completely streamlined.

Risk management: To realize productive business outcomes and delivery on timelines, e-Zest offers solutions to identify, assess and mitigate risks. For efficient risk management systems in all your mission-critical projects, e-Zest brings to you comprehensive risk management solutions to control large and small projects regardless of their complexity.

Operational excellence: We at e-Zest understand your internal and external customers, governance and regulatory compliances at federal, state and local levels. We utilize this expertise to transform and upgrade your older silos towards optimized digital governance. This drives continuous improvements in operations. Our solutions are designed for better cost management, data security, convergence and information sharing to impel your operational excellence.

Workforce and partner enablement: Our goal is to simplify workforce collaboration and partner management through technology adoption. We do this by assessing and guiding your initiatives towards a clear value proposition. While we put our technology capabilities to create growth opportunities, we take care of data security and privacy issues.

Solution Areas

Cloud: Cloud provides simplified network maintenance, cost effectiveness and scalability. In this way, non-profits and government companies can focus on delivering valuable services to the community. e-Zest helps them with:

Converting to a pay-as-you-go self-service Opex model from Capex model. This allows these sectors to control expenditure and become more accountable.
Leveraging technical accelerators and tools to help reduce implementation timelines.
Simplified compliance and monitoring services.
No need to maintain a server
Data backup
Reducing the need of in-house IT staff since there are no server installs, upgrades, backups and standard maintenance at your end.
Offering highly scalable technology infrastructure to build public facing websites, host employee facing websites, reach a wider audience and raise funds.

Mobility: Mobility is an essential part of how non-profits engage with supporters and expand the reach of their staff. Most of the emails are now read on mobile devices which makes mobility extremely important. e-Zest’s mobile competency and solution accelerators help non-profits with:

Creating and distributing campaigns, brochures, collaterals in the form of responsive web pages or mobile applications. Those pages/applications can reach remote areas with scarce network connectivity.
Building compelling visual presentations that can be updated dynamically as new policies come up.
Constructing e-Learning courses for volunteers of the organization who can access all their courses offline.
Making highly targeted campaigns for specific target zones. Instead of one content page that needs to cater to a potentially diverse range of populace, the accelerator can help serve multiple content pages from the same master content, all catered automatically to different, targeted individuals.

Analytics: There are many ways in which non-profits and government organizations can benefit from the Big Data and analytics revolution. We help you identify strategies that work best at fulfilling their missions. We help you leverage analytics in the following ways

Develop new programs and initiatives
Target donors and recipients of aid in the most efficient manner.
Gather and analyze data on members, prospective members, donors, sponsors and volunteer databases
Analysis of monthly e-mail stats,, overall response rates to fund appeal, advocacy campaigns and events among others.
Tailor messaging (to potential and existing donors or members)
Segment your audience for targeted communications
Identify the most effective forms of social media for your audience
Create online communities and encourage member/supporter interaction and dialog to meet identified issues or needs
Identify the most or least popular programs and/or services after analyzing the attendance and survey data so that you can adjust your programs accordingly

IoT: IoT has majorly affected private and consumer-facing enterprises. Its effect on the public sector and government will also be very concrete. IoT can help you in the areas of public security, transportation, customer support and internal employee engagement. e-Zest can make your organization IoT ready and utilize the abundant data created and/or collected by sensors. IoT technologies will transform public-sector operations in four ways:

Cost savings
Employee Productivity
Improved citizen requests and service delivery
Improved innovation

To prepare your agency or organisation for the IoT environment, you must ensure a good mix of infrastructure and futuristic technologies. Solutions for tracking weather reports, protecting citizens, engaging citizens, monitoring traffic and crime can help provide right intelligence at the right time.

Speak to our experts to explore how our solutions can help you.