Building scalable enterprise digital commerce for a global pharma giant
Digital transformation around the e-commerce services across multiple geographies and business divisions for a globally leading pharma company.
Enterprise IT landscape has become diverse and complex as technology is looked upon as business enabler. Oracle plays a pivotal role by supporting various business applications with its database and other technology solutions. Maintaining this vast technology stack is cumbersome for enterprises. e-Zest partake responsibility of maintaining and supporting Oracle application and solutions through its maintenance and support services.
Enterprises have to allocate significant part of their budget for maintaining and supporting Oracle applications. Any failure, downtime or performance issues can have serious impact on overall IT ecosystem of an enterprise. Based on which part of the solution is hampered it can have impact on overall business performance or a specific function such as finance, production, marketing and sales. e-Zest’s Oracle application maintenance and support services provides high quality services at affordable cost. This lowers enterprise’s Oracle maintenance budget with strong SLAs in place giving high uptime for the enterprise IT operations.
e-Zest has accumulated proven best practices and mature processes over the period of time. Oracle’s enterprise customers can leverage this knowledge to optimize applications, improve resource utilization and enhance efficiency. e-Zest’s maintenance and support services will let enterprises focus on production and market oriented activities rather than solving daily IT challenges.
Salient features of e-Zest Oracle maintenance and support services are:
